Customer’s Responsibilities When Moving

As a customer, you have responsibilities both to your mover and yourself. They include:

• Reading all moving documents issued by the mover or broker.
• Being available at the time of pickup and delivery of your shipment.  If you are not available you should appoint a representative to act on your behalf.
• promptly notifying your mover if something has changed regarding your shipment (ie…move dates, additional items, etc).
• making payment in amount required and id to with your mover.
• promptly filing claims for loss, damage or delays with your mover, if necessary.

What’s the best way to help children adjust to all the changes of moving?  While there are many answers to this question, here are some general tips:

• Talk to your children early, openly and often about the move and what changes it will bring.
• Keep to your normal routine as much as possible, and arrange to continue your child’s current activities in the new community.
• Keep favorite items (toys, books, etc.) accessible
• Have children help pack a special box with their most treasured toys – they can even decorate the box!
• If possible, take your children to the new community before the move to introduce them to their new surroundings.
• Let your children get involved with planning and packing if possible, and ask for their input on how they would like to decorate their new rooms.
• Above all, ask for thoughts and opinions, and listen

Happy moving!!!